To request an in-person or virtual counseling appointment:

• To begin the process, start with a free 15-minute phone or video consultation:
• start here:       https://ann-keller.clientsecure.me/
• ONLINE BOOKING lets you request, cancel, or reschedule appointments. After submitting your request, you’ll get a confirmation email once your clinician approves the appointment. If they are not able to see you at that time, they will send you a different email, which will let you request another time.
• To request appointments through the Client Portal:
  • 1. Go to your clinician’s Client Portal and click I’m an Existing Client to log in. The  ‘I’m a New Client” button is only for clients who have never logged into the Client Portal before.
  • 2. Navigate to the appointments tab. This may already be selected by default after you log in.

Insurance:

• A receipt of services can be provided for you to file for out-of-network insurance benefits by request. They are automatically created for you to submit to your carrier if you have mental health benefits. 

Counseling Fees:

• Payment is due at the time of counseling services rendered. 
• $150 per 45-minute counseling session 
• Credit card, debit card, HSA and FSA accepted for payment at the end of your counseling session.